SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.bestgads.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good tips
I recommend it, I received everything exactly as advertised.
Love them
Excellent
The product fully matches the description, the marking (diameter) is well indicated. I didn't check it at work. I will add a review after using the product. I have no complaints about the order placement and shipment. Everything was clear and within the specified timeframe, but there was a problem with delivery in Bulgaria.
The drill bits look good, I haven't used them yet, I hope they last and do their job.
as described. It seems sturdy and well-made. fast shipping with poor packaging or even nonexistent packaging.
Hello, the purchase arrives earlier than expected. Good quality product
Very nice!! Work like a charm. Very nice, solid, reliable product. More than worth the amount spent on them.
Fast shipping, fair price, would buy again
Haven't used them as of yet. But they fit the hex chuck and seem ok visually.
Correct description fast shipping. Thx
Excelent
Great seller, super fast shipping, great product. Happy with my purchase. Thank you seller and aliexpress.
Well done~~
Super
They don't have the HSS brand, so I don't know if they are effective for metal.
Delivery outside the established time. When it arrived, I no longer needed it.
ok
They work great
Not yet tested. I therefore rate it 3. Maybe the equipment is good.
According to the description, not yet tested.
Good
Arrived speedily Not used yet so can't speak to longevity
Nothing special, let's see the duration.
Great price for drilling plastic, it's worth trying.
Great, they are what I need
Thank you
Good functionality
Got it
Works great just as intended , stepped up the holes to the perfect size no problem.
Received not used yet
Everything is fine
Very good in the PVC
Havnt used yet
Ok item
Rated 4 for now only because they have only been used 1 time . / . So far so good
Excellent tool, it arrived packaged correctly
Great quality
Everything is fine as described.
Good
Just right
Great products, excellent service
All ok
Ok
Not the quality that i expected
Arrived quickly and look good.
Good product, reliable seller.
It arrived well before the deadline and seems to be of good quality.
Ok