SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.bestgads.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okay
Does what it is designed to do!
Okay
Very useful, matches the image and description. Does not stick to rough surfaces but comes with an adapter
It fulfills its function, it is made of good material and holds the phone.
Yes.
I am very happy to have purchased the product, it is very comfortable and does its job satisfactorily. Very useful
Very good product.
Very good strength to hold phone 👍
perfect as described
Good
Very good, just as described and comes with good accessories. and it sticks well
Pwefect item
Ok
The delivery was a bit late. The Ministry of Industry and Trade announced on the 4th that they will accept applications for this year's energy voucher project from the 9th until December 31st. The Energy Voucher Program is a project that supports vulnerable groups by providing vouchers for purchasing energy needed for heating and cooling. Beneficiaries can choose to receive support by either automatically deducting from electricity, city gas, or local heating bills or by freely paying for their desired energy source through the National Happiness Card. [Source] South Korea Policy Briefing www.korea.kr )
Everything is fine, just need to test.
I will check the item in several parameters and my opinion on it
Identical, I haven't tried it yet.
Arrived early, as described. On first use it seems good, let's see if it lasts over time.
Excellent for the price. It works
Very good support of course, a smooth one. It's perfect.
Works as you would hope it to. 10/10 great quality and build/materials.
Very functional, I hope to use it a lot, the suction cup is very strong. 💪
👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼
Brilliant phone holder. Easy to fix to the windscreen .
Arrived quickly
the packaging is damaged
spectacular sticks super well, a marvel
I haven't tried it yet but it holds the iPhone 14 Pro well without a cover. Good.
It doesn't last half an hour, it peels off and falls off. Bad purchase.
Just like in the photo, good product.
It has a good grip. Great!
Well received. Is it convenient to use and has a very good cost performance? We plan to install and use both the driver's seat and the passenger seat. It's easy to adjust and seems less likely to break down. I will use it sparingly. Thank you.
Packages are right how i ordered them
I am satisfied with the adhesive strength. After bending it twice, the vibration seems weak. The car model is a bit old, and there is some shaking. The phone also vibrates, making it difficult to view the screen. It's a bit disappointing that we have to find a space with low vibration to install it.
IT ARRIVED WELL BUT DAMAGED
Perfect! An exceptional product with truly elegant design and suction cup application without any adhesive on smooth surfaces, excellent grip both of the suction cup and the smartphone.
Perfect in every aspect, it's worth it!
Exactly what I ordered
arrived on time
Cool product bought 2 of them. Prefect presents for friends and family
Legit 💯 Strong suction
Adheres well to completely smooth surfaces like glass. The moving parts are very tight. Perhaps with use it becomes easier to move.
It looks good, tomorrow I will install it in the car to test it.
It's fine but the magnet is very loose, my phone falls out.
Very comfortable and functional product that fulfills its function well.
Incredible and truly functional
Perfect
The quality is cheap, but it functions as a stand. The magnet is weak, but it can be used at home. I don't think it can be used in a car.
It's very good, I recommend it.