SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.bestgads.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A very useful product at work when buying the availability of electricity in a cable and with a very good quality price. I fully recommend it.
I have already tested it, works great.
Very good item
Great item, gladly again.
Good!
Great product, I recommend it to everyone!! !
It's great.
The product is of excellent quality and works very well; the delivery was super fast.
I want to say a few words about the product first of all arrived very quickly I am very satisfied secondly the quality of the product increases to every other product I recommend
Very good
Haven't used it yet but the quality looks good!
Package received in good condition received quickly I tried the device it works very well, well done.
Good
It is exactly as described, it registers voltage with the tip and emits a sound if it detects the phase. It looks durable. Meets the requirements
It works very well, I really liked it and recommend it!! !
Very good quality, came well packaged.
I don't need it right now, but I'm buying it in advance just in case I might need it later. Although it hasn't been used yet, I believe it will work well. It's inevitable even if it doesn't work later. Anyway, I don't trust Ali products 100% when buying them~
Excellent product. I was very satisfied.
Excellent....
great
Thanks
It's great, it's new and packed. I'll check it again. Best regards.
All good thanks
Perfect, arrived as expected.
Everything is okay, within 15 business days in Brazil.
👍 👍 👍
Everything is okay, as advertised. Product of good quality and delivers what it promises. I will buy more times. Thank you
The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali. The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali. The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali. The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali. The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali. The cost-performance ratio is excellent! It's hard to believe that there are people spending thousands on Ali.
I haven't tested it due to lack of time, but something works there and looks okay.
The transaction carried out efficiently. Professional i would definitely recommend . Very good. Thanks!! !
Fast delivery, product as described.
Ok
This is the second one I buy, perfect.
I write reviews, maybe they will help someone. Delivery was very fast. We didn't even expect it. The parcel was tracked. Arrived whole, we are satisfied. Thank you
Everything works as described, a cool gadget for electricians.
Very beautiful
Good product..................................................
Perfect
GREAT THANK YOU !
Without batteries, when started, it measures voltage in the socket correctly. I recommend it for amateur tasks; it should work fine.
The package arrived quite quickly. Everything is packed perfectly. everything works perfectly. Simply superb. I am satisfied with the purchase, I recommend the seller.
Solid product, very high quality of workmanship. Without any problems in use. Definitely worth recommending.
Good items. Fast delivery and sturdy packaging, no battery included so a bit of a pity. But still a quality product
It arrived and it's good.
I recommend this product for home use for small electrical repairs. It arrived on time, thank you.
Looking good, works good...
Everything is okay.
Good product well worth the orice
Very good and precise, I recommend it for small services.
I received the product quickly and it appears to be of good quality, but I haven't used it yet so I can't provide more details.