SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.bestgads.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this support for the second time because it turned out excellent. However, this time the quality changed. The suction cup is made of a more rigid material which causes the adhesion to not be like the first one I bought.
Excellent, suitable, and stable.
Very good! Sticks to smooth surfaces
Very good, I thought I would have to use the glue that comes included but it's not necessary. I just want it as a desktop base and it works well. However, after a while it comes off if you only have the suction cup, but that's normal due to the weight. If you position it well, it doesn't fall. It could be easily fixed by gluing it, but I don't want to leave it fixed; I want to be able to move the base. In summary, it's very good and has good materials. I really liked it and will buy another one.
It sticks well at first, then the phone starts moving because the connection has become loose since the third day, and also the suction cup comes off. You have to keep adjusting it throughout the journey, but overall good quality and price.
It's convenient, but it's manual. Too bad... It is not a model with a vacuum pump.
I ordered it for myself. The delivery was alright. The products are all as described. Highly recommend :)
It's okay, good~~
It's the best, thebest Excellent suction power I like it so much
Only accepts something flat for some reason. Not on the textured surface. Great for cars. The set includes a stand that can be glued to the dashboard or anywhere else, and you can install a holder on it. Attached it to the refrigerator, barely came off the door. 😅
Excellent
Excellent magnetic holder. Very pleased! Thanks! :-)
It attaches well to a flat surface and sticks well to the phone. Good. It attaches well to a flat surface and sticks well to the phone. Good. It attaches well to a flat surface and sticks well to the phone. Good. It attaches well to a flat surface and sticks well to the phone. Good.
Very good quality!
resistant
The product is accurate and terrible
Very cool thing! 🫶🏻
Good but not as expected and does not fit anywhere. It is installed in places where there is glass.
Before use, the magnet doesn't seem to stick as strong as expected.
Good, good, good
Good, very strong on the glass
It sticks well, it sticks well, it sticks well, it sticks well. It sticks well, it sticks well, it sticks well, it sticks well. It sticks well, it sticks well, it sticks well, it sticks well. It sticks well, it sticks well, it sticks well, it sticks well. It sticks well, it sticks well, it sticks well, it sticks well.
Very high quality
It's good, I'm using it well.
Works well, holds the magnet strongly, highly recommend.
It looks very good quality, but it doesn't have good absorption on the walls, which it should have.
Package arrived safely. Nothing to report. Thank you
It's excellent, very good support.
It arrived quickly, the suction cup is good, the set includes a plate for the suction cup on tape and a magnetic ring. It doesn't stick well to the case with the metal ring, it only sticks well to the ring that comes with it, the quality is not bad.
Good magnetism and good adhesion
Excellent
Quality is good for the price. I like it
Good
Good value for money, I recommend it
It works great. It's not electric vacuum.
Excellent quality and matches the description, it sticks to almost any surface and also comes with a sticker for the surfaces that need it.
Super, I recommend it.
MagSafe also adheres well.
It doesn't fit my car, but overall it was good.
Excellent and very good adhesion, whether from magnet or suction cup.
The magnet holds the phone very well, the glass mount does not require adhesive pads. I definitely recommend it!
The product is as described. 👍 I was hoping it would stick everywhere, but it only sticks to smooth flat surfaces 100%. The adhesion is very strong and can support the weight of the device without problems. It comes with a base to stick it on non-smooth surfaces, and then you use the suction cup on it. It also comes with a metal ring to stick it on the phone. The product is as described. 👍 I was hoping it would stick everywhere but it only sticks to 100% smooth, flat surfaces. Its stickiness is very strong and can handle the weight of the device without any problems. It comes with a base that you stick to rough areas and then use suction on it, and it comes with a metal ring to stick it to the phone.
this sounds really good
Excellent
Good product, quality materials and strog suction. Works well with magsafe
The product arrived quickly, the box did not have any imperfections. It works properly, it works properly in ceramic, glass, and refrigerators. On the computer it works but with the weight of the cell phone sometimes it rotates.
Initially excellent
excellent
It was excellent
Less than a week ago arrived. I recommend the seller.