SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.bestgads.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received a delivery that exceeded my expectations.
Excellent
Excellent and comfortable, no mistakes.
The second experience is different from the first.
Very very very comfortable, great sleep relaxation.
Awesome! I took it from Abdulmajeed Al-Jabr's recommendations without hesitation. 🤍
Great and comfortable, finally a soft sponge.
Awesome one of the best cushions.
Excellent
Excellent
It's amazing and very comfortable, I swear.
Luxury
Excellent, it's enough that it's a cold face for summer and a face for winter, meaning it tells you not to use anything else and sleep peacefully.
Ordered it for the second time, a great product.
Honestly, it's amazing and the price has a feature that is not available in local pillows, which is that it makes the face cold for those who like their pillow cold and their face normal.
Great product
Comfortable as described, i recommend it
Very beautiful and the same as we have, and its price is approximately the same. I took it with my mobile offer
Comfortable and I took it from the recommendation of Abdul Majeed Al-Jabr
Excellent quality and excellent quality. Thank you to Brother Abdul Majeed Al-Jaber for the wonderful delivery. It comes with an additional filling that I received in two days.
The delivery was received on time and the packaging is good and testing is underway.
It is wonderful and I loved its size, but it will be suitable for those who sleep on it. I mean, those who are used to high pillows may not fit, but in general I loved it cold and the clothes are secure in the inside, so we can clean and wash it and there is more filling.
The pillow is amazing, but unfortunately it was delayed due to the shipping company and the seller was not cooperative until after I filed a dispute
The pillows are very excellent. It is something that describes as if you are sleeping on a gown. I recommend them strongly (I bought 2 for the price of 338)
Excellent
Excellent
Excellent, I got it on offer for 206
beautiful
Never have better pillow than this one, highly recommended.... many thanks
Beautiful, I took it from the recommendation of Abdul Majeed Al-Jabr Al-Ghambar. May God reward him with goodness. The price was amazing. 2 units for 1000. It is amazing. You fill it up as you wish.
My only problem was with this order, the shipping company was delayed in delivery for 3 days
The pillow is very, very comfortable and comes with an additional filling, but I do not need it and you can control the filling. You remove it or increase it according to your need. I reduced it.. I took two pillows approximately 200 riyals. There was an offer for STC card that reduced it for me by 100 riyals. 👍🏻 But as soon as you dissolve it, it has a little smell. Let it dissolve for two days and the smell will go away
Nice, but it didn't suit me.
The packaging is excellent and the material is good. I have not tried it yet, but to begin with, I liked it
Very wonderful
Great product , fast shippin , excellent price
Very comfortable pillow, and I thank Abdul Majeed for the recommendation
Good and comfortable. I did not need to increase the fiber. It was suitable for me as it was and arrived quickly. I thank the seller for the speed of recommendation.
It is very normal that its feature only controls its suitable height if you take it at a cheap price with offers only, and the cold party, according to what they say, lasts a few seconds, in the end, does not raise the ceiling of expectations. ✋🏻
Smell was bad for the first 2 days then smell faded afterwards
The packaging was very distinctive and inovative. The pillow is excellent and has two normal and cold sides that support sleep on all sides, and there are no silent sounds coming up with the possibility of increasing or reducing the filling until it reaches what suits you. I recommend it very, very, and the seller is wonderful and cooperative.
Excellent and worth buying
It is distinctive and I recommend it with a strong, annoying smell. As soon as it arrives, just repeat it for how many days it will smell away
Great, I will reorder
Very excellent and comfortable
I swear it is the best time to sleep if you try this pillow
I swear it is beautiful and it is worth buying in an unbelievable manner
It is good and comfortable and its financial value is very high
Comfortable pillow and shaped according to the body 👍🏻 Same Nyman pillows, copy paste
beautiful